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Trusted by colleges across the UK and internationally

 Every enquiry tracked. Every follow-up automated. Every learner getting the experience they deserve.

 Built specifically for further education colleges, HubGem's specialist onboarding gives your marketing and admissions teams a connected, efficient system that works the way your college works - so you can fill more course places, improve learner conversion, and build stronger relationships from first enquiry through to enrolment.

 

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Jo Graham
- Head of Marketing

"The automation side of things is key... as it's doing the hard work for us. Using HubSpot has improved our communication, streamlined workflows, and improved internal collaboration and communication within the organisation."

Learn more about how ACC transformed their marketing, admissions, and employer engagement with HubSpot.

Sound familiar?

 Colleges come to us when enrolment and marketing feel disconnected - when course enquiries slip through the cracks, reporting takes too long, and marketing and admissions teams are working from different systems.

Here's what changes

 With HubGem's onboarding, your college gets a fully connected system built around how you actually work - from first enquiry to enrolment. Here's the shift →

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Why colleges choose HubGem

Marketing and admissions teams don't need another system to learn. They need a better way of working - one that actually fits how colleges operate. 

HubGem's onboarding gives your school more than a configured CRM. We map the full applicant journey, automate the right touchpoints, build reports that matter to your leadership team, and make sure every member of your team feels confident
from day one. 

Because a system nobody uses isn't a system at all. 

Choose the onboarding package that's right for your college

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Essentials

From £10,560
Perfect for colleges looking to establish strong CRM foundations.
9 months total duration
 
Full Works Onboarding (13 weeks)
Gem Plus Growth Plan (6 months)
AI Masterclass for Education
Training Resources
Marketing Strategy Sessions

 

Learn more →

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Enhance

From £12,533
For colleges wanting deeper automation and optimisation.
 
Full Works Onboarding (13 weeks)
Gem Plus Growth Plan (6 months)
AI Masterclass for Education
Training Resources
Marketing Strategy Sessions
9 months total duration

 

Learn more →

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Elevate

From £14,126
For colleges wanting deeper automation, strategy optimisation.
 
Full Works Onboarding (13 weeks)
Gem Plus Growth Plan (6 months)
AI Masterclass for Education
Training Resources
Marketing Strategy Sessions
 
9 months total duration

Learn more →

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Enterprise

From £14,099
For larger or more complex college environments.
 
Enterprise Onboarding (16 weeks)
Gem Plus Growth Plan (6 months)
10 months total duration
AI Masterclass for Education
Training Resources
Marketing Strategy Sessions

 

Learn more →

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Not sure where to start?

Book a free pre-exploratory call
and we'll recommend the best fit for your college.
 
A chance for us to learn about your:
- Goals
- Challenges
- Current systems

Book a call →

Gemma and her team have been a pleasure to work with. Through our 3 month onboarding period and beyond, they have helped us to build our admissions processes within HubSpot and also to develop our own understanding of the system. Without our weekly meetings and the work that HubGem have done outside of those meetings, we would have struggled to onboard the CRM to meet our required deadlines.

Jo Graham

Head of Admissions | Access Creative College

Olly delivered a brilliant full-day training on HubSpot Sales Hub features. He was patient, knowledgeable, and professional throughout. He explained everything clearly, answered every question, and made the session engaging and easy to follow. We all came away feeling confident and ready to use HubSpot more effectively. Highly recommended!

Maria Anguita

Head of Digital Marketing and Brand | Capital City College

HubGem have been amazing. This is the business' first ever CRM tool being introduced which involves masses of data being migrated, teams trained, new processes introduced. The patience and professionalism they have is unrivalled, and they can't do enough to help. We've come so far with their support, we've even added extra hours on outside of our onboarding period because of how invaluable it is.

Jess Archer

Group Head of Marketing | Access Creative College

We’ve been working with Laura and Charlie at HubGem for just over a year now, and they’ve been an outstanding support to our business. From guiding us through a complex re-onboarding journey to providing ongoing day-to-day support, their expertise has been invaluable. As a uniquely complex organisation, we often face challenges that require tailored solutions, and both Laura and Charlie consistently go the extra mile to help us navigate these and find the right approach. I would highly recommend HubGem to any business in the education sector looking for expert support .

Jason Fagan

Digital Marketing and Insights Manager | RCPI

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Why organisations choose HubGem

Marketing and admissions teams don't need another system. They need a better way of working.

 A successful HubSpot onboarding  helps colleges configure their CRM effectively, structure data correctly, automate key processes, and drive adoption across teams - creating better experiences for prospective learners, employers and your team. 

HubGem's HubSpot Onboarding

<strong><span style="font-size: 18px;">Book an exploratory call</span></strong>

Other Standard Onboarding

<strong><span style="font-size: 18px;">Book an exploratory call</span></strong>

HubGem's HubSpot Onboarding

Other Standard Onboarding

What you get
Education specialists
Dedicated HubSpot for Education consultant with extensive sector experience.
No education sector specialism
Tailored to your goals
Bespoke onboarding plan aligned to your goals, challenges and education needs.
Generic approach, not education-specific.
Education focused journey mapping
Tailored journey mapping for marketing and admissions to improve efficiency and outcomes.
End-to-end implementation support
Full implementation support including training, consulting and technical set-up.
Limited or fragmented implementation support.
Sector expertise that drive results
Education sector expertise that improves adoption, reporting and ROI.
Expert training & resources
Tailored training, extensive education resources and sector expertise.
Ongoing partnership
Ongoing support with dedicated HubSpot CRM consultant and executive.
Available iSAMS integration
World's first HubSpot to iSAMS integration, built specifically for education.
Proven track record
100% 5-star reviews from education organisations.
Limited or no education sector specific reviews.

What is included in HubSpot onboarding with HubGem?

Every HubGem onboarding is built around your college -  your processes, your goals, your team. Here's how it works: 

1. Discover & Plan
We get under the skin of how your college operates - your enrolment journey, current systems, data structure and goals. This shapes everything that follows.

2. Configure & Build
We configure HubSpot around your processes, not the other way around. Data structures, pipelines, contact properties, integrations - built right from the start.

3. Structure & Optimise
We build the workflows, automations and reports that save your team time - and give your leadership team clear, real-time visibility of the enrolment pipeline.  

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4. Train & Enable
Role-specific training for every member of your team. Marketing, admissions, leadership -everyone knows what they're doing and why.

5. Growth
Onboarding ends, but our partnership doesn't. Ongoing support, optimisation, and strategic guidance ensure your college keeps getting value from HubSpot long after go-live.

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"Onboarding to HubSpot with HubGem has been a very pleasant experience. They are very responsive, quick to react and really support the marketing team with HubSpot - they do feel like an extension of the team which is great. I would recommend HubGem as they know the CRM completely and can help you navigate through with ease.

Read more about how we  streamline marketing and admissions processes, as well as improve data quality.

Frequently asked questions

What is included in HubGem's onboarding process?

HubGem's onboarding process includes strategic planning, system configuration, team training, implementation guidance, and ongoing support to help businesses successfully adopt HubSpot and achieve their goals faster.

How long does onboarding take?

The length of onboarding varies depending on your business requirements, goals, and the complexity of your HubSpot setup. Most onboarding programmes are designed to help teams become confident and productive as quickly as possible while ensuring long-term success.

Why is onboarding important for HubSpot success?

Effective onboarding helps businesses maximise their HubSpot investment by improving user adoption, streamlining processes, reducing implementation challenges, and ensuring teams understand how to use the platform effectively.

What makes HubGem's onboarding different?

HubGem combines expert-led training, tailored implementation guidance, practical education, and ongoing support to ensure customers achieve measurable results rather than simply completing software setup.

Who should be involved in onboarding?

Successful onboarding typically involves key stakeholders, administrators, managers, and end users who will be working with HubSpot daily. This helps ensure adoption across the entire organisation.

What support is available after onboarding?

Following onboarding, businesses can access ongoing support, consultancy, optimisation services, training, and strategic guidance to continue improving HubSpot performance.

What HubSpot training is included during onboarding?

Training may include CRM fundamentals, sales processes, marketing automation, customer service tools, reporting, dashboards, and best practices tailored to your team's needs.

Do you provide customised HubSpot training?

Yes. Training can be tailored to different teams, including sales, marketing, customer success, service, operations, and leadership teams to ensure everyone gets relevant guidance.

Can onboarding help improve HubSpot user adoption?

Yes. Structured onboarding and role-specific training help teams feel confident using HubSpot, which leads to higher adoption rates and better business outcomes.

What are the benefits of HubSpot education and training?

Effective HubSpot training can improve productivity, increase data quality, streamline processes, enhance reporting accuracy, and help teams make better business decisions.

Do you offer onboarding for new HubSpot users?

Yes. HubGem supports businesses that are new to HubSpot as well as organisations looking to improve existing processes or optimise their current HubSpot setup.

What is the difference between onboarding and ongoing HubSpot support?

Onboarding focuses on implementation, setup, and initial adoption, while ongoing support helps businesses optimise processes, drive growth, and maximise platform value over time.