Gemma and her team have been a pleasure to work with. Through our onboarding period and beyond, they have helped us to build our admissions processes within HubSpot and also to develop our own understanding of the system. Without our weekly meetings and the work that HubGem have done outside of those meetings, we would have struggled to onboard the CRM to meet our required deadlines.

Olly delivered a brilliant full-day training on HubSpot Sales Hub features. He was patient, knowledgeable, and professional throughout. He explained everything clearly, answered every question, and made the session engaging and easy to follow. We all came away feeling confident and ready to use HubSpot more effectively. Highly recommended!

HubGem have been amazing. This is the business' first ever CRM tool being introduced which involves masses of data being migrated, teams trained, new processes introduced. The patience and professionalism they have is unrivalled, and they can't do enough to help. We've come so far with their support, we've even added extra hours on outside of our onboarding period because of how invaluable it is.

We’ve been working with Laura and Charlie at HubGem for just over a year now, and they’ve been an outstanding support to our business. From guiding us through a complex re-onboarding journey to providing ongoing day-to-day support, their expertise has been invaluable. As a uniquely complex organisation, we often face challenges that require tailored solutions, and both Laura and Charlie consistently go the extra mile to help us navigate these and find the right approach. I would highly recommend HubGem to any business in the education sector looking for expert support .

Working with HubGem has been an incredibly positive experience, and we can’t speak highly enough of the support we've received. Every meeting has been helpful, informative, and crystal clear. They guided us through streamlining our processes for events and comms. This has made a significant difference to how we operate as a team, saving us time, reducing manual work, and giving us far more confidence in the accuracy of our data and the effectiveness of our communication journeys. We couldn’t recommend HubGem enough. Their expertise, support and friendly approach have been outstanding from start to finish.

The team at HubGem have been incredibly supportive on our HubSpot journey. I would highly recommend using HubGem as your primary support service. They are highly knowledgeable, supportive and can provide strategic direction when required.

Our consultant delivered an outstanding service from start to finish. They consistently came to meetings well-prepared, bringing a positive attitude and a clear list of actionable tasks as well as a beaming smile on their face! Their patience, expertise, and reassuring approach made the entire process smooth and stress-free. Communication was excellent throughout and I feel confident that I can now improve customer relationship, sales pipeline management, marketing automation, and reporting capabilities

I can't speak highly enough of the service received from HubGem. I don't think we would have successfully onboarded HubSpot without them and they made it very easy for us - walking us through each step and working through thorny issues to find solutions. Their service has, without a doubt, contributed to the success we have had so far with HubSpot.

Gemma and Eleanor-May have been outstanding in helping us implement HubSpot as our CRM. Their approach has been thorough, professional, and patient, offering invaluable support not just to our marketing team but across the organisation. Their expertise and efficiency have been exceptional. I highly recommend HubGem for anyone looking to implement HubSpot.

HubGem were very knowledgeable, responsive, and helpful! They helped us not only get set up and settled in but figure out some unique solutions to challenges we faced. They showed expertise in every facet of HubSpot, but especially in 3rd party apps, helping us organise the back end of our open days and clear up duplicates. I would have a hard time saying anything less-than-stellar about them or our onboarding experience!

HubGem are supporting us through HubSpot implementation for a group of schools, with staggered go live dates. It's a complex project made more manageable because of the confidence we have in Gemma and the team to take the lead with the admissions teams in each school and manage the set up for us. Gemma is so patient and positive when scoping out admissions processes or explaining how things work in HubSpot - nothing rattles her and that gives our users confidence. It's been a collaborative approach and a really positive experience for us all.