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Trusted by training providers across the UK and internationally

 Every enquiry tracked. Every follow-up automated. Every learner getting the experience they deserve. 

 Built specifically for training providers, HubGem's specialist onboarding gives your marketing and enrolment teams a connected, efficient system that works the way your organisation works - so you can fill more learner and apprenticeship places, strengthen employer relationships, and convert more enquiries into starts.

 

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Rob Pearce
- Business Systems Manager | HIT Training

"We were highly impressed with how quickly HubGem identified our challenges,
understood our requirements, and grasped the specific needs of our business.
Their experience in the education and apprenticeship sectors was a major part of this"

Learn more about how HIT Training Group streamlined learner nominations, improved data quality, and gained greater operational visibility.

Sound familiar?

Training providers come to us when admissions, enrolment and marketing feel disconnected - when learner and employer enquiries slip through the cracks, reporting takes too long, and sales, delivery and marketing teams are all working from different systems. 

Here's what changes

With HubGem's onboarding, your training provider gets a fully connected system built around how you actually work. Here's the shift →

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Why training providers choose HubGem

Marketing, enrolment and admissions teams don't need another system to learn. They need a better way of working - one that actually fits how training providers operate. 

HubGem's onboarding gives your organisation more than a configured
CRM. We map the full learner and employer journey, automate the right touchpoints, build reports that matter to your leadership team, and make sure every member of your team feels confident from day one.

Because a system nobody uses isn't a system at all. 

Choose the onboarding package that's right for your training provider organisation

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Not sure where to start?

If you’re at the early stages of scoping systems, that’s absolutely fine. You don’t need to have everything figured out before speaking to us. Book a free exploratory call and we'll recommend the best fit for your group. A chance for us to learn about your:

Goals 
       What you're hoping to achieve
Challenges
        What's getting in the way right now
Current systems
        What you're using today

Book an exploratory call →

 

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Daniel Benham
- Operations Coordinator | East Manchester Teaching School Hub

"They have helped to bring all of our services into HubSpot and utilise the reporting, marketing, and automation tools to take over things like our session communication, KPI reporting, and more. They take the time to listen and understand our processes, and  have great attention to detail and they have felt like an extension to our team. We couldn't rate HubGem more highly for the support they've given."

Learn more about how East Manchester Teaching School Hub transformed the way they work using HubSpot.

What is included in HubSpot onboarding with HubGem?

Every HubGem onboarding is built around your training provider-  your processes, your goals, your team. Here's how it works: 

1. Discover & Plan
 We get under the skin of how your organisation operates - your learner and employer enquiry journey, current systems, data structure and goals. This shapes everything that follows. 

2. Configure & Build

We configure HubSpot around your processes, not the other way around. Data structures, pipelines, contact properties, integrations - built right from the start. 

3. Structure & Optimise
 We build the workflows, automations and reports that save your team time - and give your leadership team clear, real-time visibility of the learner and employer pipeline.
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4. Train & Enable
 Role-specific training for every member of your team. Marketing, enrolment, admissions — everyone knows what they're doing and why.

5. Growth
Onboarding ends, but our partnership doesn't. Ongoing support, optimisation, and strategic guidance ensure your training provider keeps getting value from HubSpot long after go-live.

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A better way of working

Marketing and admissions teams don't need another system. They need a better way of working.

 A successful HubSpot onboarding programme helps training providers configure their CRM effectively, structure data correctly, automate key processes, and drive adoption across teams - creating better experiences for prospective learners, employer partners and your team.

HubGem's HubSpot Onboarding

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Other Standard Onboarding

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HubGem's HubSpot Onboarding

Other Standard Onboarding

Education specialists
Dedicated HubSpot for Education consultant with extensive sector experience.
No education sector specialism
Tailored to your goals
Bespoke onboarding plan aligned to your goals, challenges and education needs.
Generic approach, not education-specific.
Education focused journey mapping
Tailored journey mapping for marketing and admissions to improve efficiency and outcomes.
End-to-end implementation support
Full implementation support including training, consulting and technical set-up.
Limited or fragmented implementation support.
Sector expertise that drive results
Education sector expertise that improves adoption, reporting and ROI.
Expert training & resources
Tailored training, extensive education resources and sector expertise.
Ongoing partnership
Ongoing support with dedicated HubSpot CRM consultant and executive.
Available iSAMS integration
World's first HubSpot to iSAMS integration, built specifically for education.
Proven track record
100% 5-star reviews from education organisations.
Limited or no education sector specific reviews.
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Mary O'Toole
- Programmes Administration Manager | EDelia Learning

"Working with HubGem has been an absolute pleasure. Their expertise, professionalism, and dedication to ensuring we receive top-class support have helped us massively and we couldn’t be more grateful for their support. Their attention to detail, responsiveness, and ability to tailor solutions to our needs have been truly impressive. We highly recommend the HubGem team to anyone looking for exceptional service and expert guidance."

Learn more about how EDelia Learning transformed their marketing, admissions and engagement with HubSpot.

Frequently asked questions

What is included in HubGem's onboarding process for training providers?

HubSpot onboarding for training providers is a structured programme that sets up, configures and trains your team on HubSpot - built specifically around how training providers manage learner enrolment, employer engagement and marketing. HubGem's specialist onboarding includes journey mapping, full system configuration, automation setup, reporting and team training, all tailored to your organisation's processes and goals.

How long does HubGem's onboarding take?

Most HubGem onboarding programmes run over 3 months (12 weeks). Enterprise programmes for larger or multisite providers run over 16 weeks. The timeline is designed to give your team enough time to learn, test and adopt HubSpot with confidence - not to rush through a setup and leave you to figure it out. 

Why do training providers use HubSpot?

Training providers use HubSpot to connect learner enrolment, employer engagement and marketing into a single platform. HubSpot helps providers track every enquiry, automate follow-up communications, manage employer and learner registrations, report on enrolment pipeline performance, and build better relationships with learners and employer partners - all from one place. 

What does HubGem's training provider onboarding include?

HubGem's onboarding for training providers includes strategic planning, full HubSpot configuration, learner and employer journey mapping, automation and workflow setup, custom reporting and dashboards, role-specific team training, and ongoing support. Every programme is tailored to your organisation's specific goals, processes and team.

What support is available after HubSpot onboarding?

After onboarding, HubGem offers ongoing Growth Plans for continued optimisation and strategic support, consulting services for specific challenges, re-onboarding for providers that need to reset or rebuild, and access to an extensive library of education-specific training resources. Your dedicated HubSpot consultant and account executive remain your point of contact throughout. 

Can HubGem help with GDPR and funding compliance for training providers?

Yes. During onboarding, HubGem helps training providers configure HubSpot in line with GDPR best practices — including data structures, consent management, and compliant communication journeys for learners and employer contacts. 

What makes HubGem different from standard HubSpot onboarding?

HubGem works exclusively with the education sector - schools, colleges, universities and training providers. With over 130 years of combined education experience, our consultants understand how your organisation works, what learners and employers expect, and what your enrolment team needs. You get sector-specific journey mapping, relevant training, and a long-term partnership - not a generic setup. 

Do you integrate HubSpot with the systems training providers use?

HubGem are partnered with companies who have experience integrating HubSpot with the learner management and CRM systems training providers rely on, so enrolment and employer data can flow seamlessly between systems - no manual exports, no duplicate data entry 

Can onboarding help improve HubSpot user adoption?

Yes. Structured onboarding and role-specific training help teams feel confident using HubSpot, which leads to higher adoption rates and better business outcomes.

What are the benefits of HubSpot education and training?

Effective HubSpot training can improve productivity, increase data quality, streamline processes, enhance reporting accuracy, and help teams make better business decisions.

Do you offer onboarding for new HubSpot users?

Yes. HubGem supports businesses that are new to HubSpot as well as organisations looking to improve existing processes or optimise their current HubSpot setup.

What is the difference between onboarding and ongoing HubSpot support?

Onboarding focuses on implementation, setup, and initial adoption, while ongoing support helps businesses optimise processes, drive growth, and maximise platform value over time.